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Terms of Service

1. Acceptance of Terms

By accessing or using the Savanna Digital platform ("Service"), you agree to these Terms of Service. If you don't agree, don't use the Service.

2. Description of Service

Savanna Digital is a media intelligence and social listening platform that monitors news, social media, forums, and AI-answer-engine outputs for mentions of keywords, brands, or topics you configure, and provides analysis, alerts, and reporting on that data.

3. Accounts

Some features require an account. You're responsible for keeping your login credentials secure and for all activity under your account.

4. Acceptable Use

You agree not to use the Service to violate any law, infringe anyone's rights, harass or defame individuals identified in monitored content, or attempt to circumvent the Service's security or rate limits.

5. Fees

Current pricing is listed on our Pricing page. Fees, billing cycles, and refund terms will be confirmed at checkout once paid plans go live.

6. Customer Content and Monitored Data

You retain rights to any content you submit to the Service. Data we surface from public sources (news, social platforms, forums) remains the property of its original authors/publishers; Savanna Digital only aggregates and analyzes it for your use within the Service.

7. Intellectual Property

The Service, including its software, design, and branding, is owned by Savanna Digital and may not be copied or reused without permission.

8. Disclaimers

The Service is provided "as is." We do not guarantee the accuracy, completeness, or timeliness of monitored data or sentiment scoring.

9. Limitation of Liability

To the maximum extent permitted by law, Savanna Digital is not liable for indirect, incidental, or consequential damages arising from use of the Service.

10. Termination

We may suspend or terminate accounts that violate these Terms. You may stop using the Service at any time.

11. Governing Law

These Terms are governed by the laws of Kenya.

12. Changes

We may update these Terms and will post the revised version here with an updated date.

13. Contact

Questions about these Terms: info@savannadigitallab.com.